We appreciate your interest in our products. At Palasah, we are committed to providing the highest quality products and services to our valued customers. However, we would like to inform you that we have a strict “No Refund” and “No Cancellation” policy for all orders placed through our website.
No Cancellation Policy:
Once an order is placed on our website, it cannot be canceled or modified. We start processing orders immediately to ensure timely delivery, and therefore, cancellations are not possible.
No Refund Policy:
We take great care to ensure the accuracy and quality of our products. In the rare event of a manufacturing defect or issue with the delivered products, we will take all necessary steps to address the problem and provide suitable replacements or alternatives. However, we do not offer refunds for any reason.
Customized Orders:
Many of our products are customized to meet individual customer requirements. Due to the personalized nature of these orders, they cannot be canceled or returned.
We encourage our customers to review their orders carefully before completing the purchase. Please ensure that all necessary specifications and details are accurate to avoid any inconvenience.
Exceptions:
In the unlikely event that we are unable to fulfill an order due to unforeseen circumstances or factors beyond our control, we reserve the right to cancel the order and issue a full refund to the customer.
Contact Us:
If you have any questions or concerns about our products or services, please feel free to contact us. We are here to assist you and provide the best possible support.